I remember an article on tech from a decade ago that was titled, “Why Can’t it Work Like a Refrigerator,” or something to that effect. The gist of the column was how difficult getting a new computer up and running was…a PC in that case. The writer wished he could simply plug it in, like his refrigerator, and have it work. With Social Media today and all the new technology, this problem has only gotten worse. Add little-to-no decent Customer Service to the mix and we’re living a sort of tech-hell.